Member & Recipient Portal

Not Sure Which Plan You Have?

If you are not sure, you can look on your Medicaid ID card to see which plan you have.

  • Tailored Plan Medicaid Members: for those receiving Medicaid who have been placed on the Tailored Plan.
  • State-funded Recipients: for those who do not have insurance. State-funded recipients do not have ID cards.
  • NC Medicaid Direct: for those who are on Medicaid but are not in the Tailored Plan.

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Any information shared in the links below will be secured and safe for sending to Trillium. You will need a free program called Adobe Acrobat Reader to complete and submit the forms. For the best results, please save the Adobe PDF form to a local drive on your computer before completing the form.

If you are at a shared computer or do not want to do this, please call your care manager or Trillium at 1-877-685-2415.

Download Adobe Acrobat Reader

Benefits Plans & Service Definitions

View all Medicaid Direct, Tailored Plan, and State-funded Services 
 

Benefits Plans & Service

Tell Us If Something Is Wrong

If you want to send a grievance to let us know if something has gone wrong, please call 1-877-685-2415 or click the link below.

Complaint / Grievance Submission Form

Tailored Plan Medicaid Member

NC Medicaid Direct Member

State-Funded Recipients

Member & Recipient Portal Tutorial

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